SMS Messaging Privacy Policy

Last updated: March 2025


Tarragon Property Services L.L.C. (“TPS” or “we” or “us” or “our”) is committed to protecting your privacy. This SMS Messaging Privacy Policy (“SMS Privacy Policy”) governs how we treat information that we collect and receive from and about you in connection with your use of the short message service (SMS) messaging service (“Service”), which we make available to you through a third-party service provider.


Please read this SMS Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree, your choice is not to use our Service. By using the Service, you are consenting to the practices and procedures described in this SMS Privacy Policy. This SMS Privacy Policy may change from time to time. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check periodically for updates.


Information We Collect


If you opt-in to receive SMS messages from us, we may collect information such as your name, phone number, the content of SMS messages sent and received, and interaction data related to SMS messages (collectively, “Information”) from our third-party service provider.


Consent


By opting into our Service—whether through checking a box on our website or sending a text message keyword—you provide explicit consent to receive SMS messages. We do not send SMS messages without your prior opt-in consent. Consent is not a condition for purchasing our services. We will also collect your Information if you contact us with questions about the Service or for customer service.


As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.


How We May Use Your Information


We use your Information to:

• Send you messages about our services.
• Send you promotional and informational messages.
• Provide customer service support and respond to your inquiries.
• Comply with legal requirements.

How We May Disclose Your Information


We may use or disclose aggregated information about our users, and information that does not identify an individual, without restriction.


We may use or disclose Information that we collect or you provide as described in this SMS Privacy Policy under the following circumstances:

• With your consent.
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• If required by law, such as by a court order, statute, regulation or rule, through legal process, or for law enforcement purposes.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, dissolution, or other corporate transaction involving any of our businesses, whether as a going concern or as part of bankruptcy, insolvency, reorganization, receivership or assignment for the benefit of creditors.
• If we determine it necessary in connection with an investigation or in order to protect the rights, property, or safety of TPS, our customers, or others.
• To enforce or apply our agreements with you.
• To fulfill the purpose for which you provide it.

We may share your Information with trusted third-party providers who help us deliver messaging services. However, we do not share or sell your Information with third parties for marketing or promotional purposes.


Choices About How We Use and Disclose Your Information


You may opt out of receiving our SMS messages by texting "STOP" or another applicable keyword to the short code applicable to the particular SMS messaging service. You have the right to access, correct, or remove your personal information collected for SMS purposes. You may email us at tpsprivacy@tarragon.com to opt-out or to exercise your rights.


Security Practices


We use reasonable security efforts to protect your Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure and any transmission of Information is at your own risk. We will not be responsible for any damage that results from a security breach of data or the unauthorized access to or use of information.


Children


Our Service is not intended for children under 18 years of age. The Service is directed to general audiences and we do not knowingly collect Information from children under 18. If you are under 18, do not use the Service. If we learn we have collected or received Information from a child under 18 without verification of parental consent, we will delete that information.


Contact Us


If you have questions or concerns about this SMS Privacy Policy, you can contact us at tpsprivacy@tarragon.com.